The Hidden Costs of Do-It-Yourself Web Sites

School districts are forever trying to trim theto appeal to a larger audience. While volunteers
budget of useless fat. Teacher salaries are frozen.may be great at scanning in documents and
Music and arts programs get cut. Paper reamsnewsletters to put on your site, very often your
are rationed like bread in pre-Soviet Russia. Oneaudience is not taken into consideration.
line item that is often cut--but shouldn't be--isAs if this wasn't enough, a good Web site
school technology and the school or district Webrequires knowledge of layout philosophy, public
site.relations, branding, proofing, and editing. Your
When looking to tighten the budget purse straps,volunteers may be good at one or two of these
many administrators feel that creating andtasks, but are they experts in every area?
maintaining the school Web site would be aGood Web sites require constant maintenance.
perfect project for the computer classes. PerhapsFor the sake of argument, let's say someone at
a knowledgeable computer teacher could do it onyour school or district does create a fabulous
his or her prep time. Or the job makes the to-doWeb site. It's beautiful. Easy to read. Easy to
list of the district IT department. While delegatingnavigate. Now the question is, does that person
an in-house employee to the project may seemhave the time to keep your Web site current? In
like an immediate savings, there are many hiddenorder for a Web site to continue to be effective,
costs that can end up costing your district moreit must be updated regularly. Information at school
than you imagined.gets old quickly; meeting dates pass, school
Time away from mission critical tasks. Placing thefundraisers end, new events have been added to
responsibility of the district's Web site ontothe school calendar. Principals retire, teachers
employees keeps them away from the jobs theytransfer, clubs are canceled, new sports find
were originally hired to do. An effective schoolcoaches. Many times that volunteer who so
Web site takes time to build, write, and do layout,graciously got your Web site up and running
which are only a few of the actions necessarydoesn't have time to continue weekly
for the site to be functional. For teachers whomaintenance on your site, especially if the work
may be delegated this responsibility, it means timehe or she is performing is pro bono. If parents log
away from lesson planning and preparation, andon to your school or district Web site a few
time away from their class. Teachers are hired totimes and see the same old information, they will
teach our students, a time-consumingquit using your Web site as a resource. They will
responsibility in itself. Likewise, IT directors havestart calling the school to get the information they
more important things to do for a district. Makingneed which is now a double whammy--it wastes
sure the computer systems are operatingschool and district personnel's time, and now that
properly and software is running efficiently,great Web site some person volunteered to
installing programs and firewalls to keep studentscreate, is no longer being used by the public.
in safe places on the internet, and handlingDelegating to overworked staff = trouble. Those
technology emergencies are just some of thewho have worked inside any school system will
daily responsibilities. Many of these tasks must betell you, most people are overworked and
performed on each school site which requireunderpaid. You hear people speak of public schools
extensive travel time. Let's be honest, whenas a "noble profession." There are many
overworked teachers and IT directors getrequirements and not a lot of recognition,
saddled with the school or district Web site, it'smonetary or otherwise. Many times the goals of
going to be placed at the bottom of the to-do list.an administration are not understood by the
Many times it will never even make the radar.faculty and staff, which are viewed as more
Computer experts are not necessarily Webrequirements, more forms to fill out, more hoops
design experts. There's a lot that goes intoto jump through, and no time in which to do
creating a fabulous Web site. It's not just aboutthem.
knowing how to get it live on the internet. WhileDelegating a sizable project--such as a Web
many people within your school or district may besite--to an already overworked (and probably
computer experts, chances are good they do notunderpaid) employee is likely to lead to employee
have all the skill sets required to do the jobdiscontent. Maintaining a positive work
effectively. Find a company that employs expertsenvironment for teachers and staff is key to
in each area of design. Graphic designers shouldhaving a highly performing school, and when
create sites that are not just pleasing to look at,employees feel used, the entire dynamics of the
but help the user find things easily on the site.school environment suffers. If an unhappy
The placement of graphics, sidebars, images, andemployee is now responsible for the school or
other text effects on a Web site is actually adistrict Web site, it's a pretty good bet that
science. Balancing visual elements so they help theemployee won't devote his or her personal best
user find information rather than distracting them,to the project, leading to a less-than-effective
is something designers should do flawlessly.Web site. Or the task may sit at the bottom of
In addition to design, the content of a Web site itthat person's to-do list, and the site never gets
one of the most important things to invest in. It'soff the ground.
not simply about putting information onto yourTaking these factors into consideration, it's easy
site; if parents and the community can't access orto see that while it may appear to save your
understand the information, your school or districtschool or district money upfront, having your site
site is useless. Find content writers that makecreated in-house has unforeseen costs. If your
sure the information on your Web site is not onlyschool or district really wants to make their Web
informative, but is also conversational in tone andsite a priority, hiring School Webmasters is the
easy to read. Pare down wordy information soeasiest and best solution. We already have the
that it includes just what the public needs toexperts. We already have the time. It's what we
know. Take the "education-ese" out, and rewrite itdo. It's all we do.